Manage User & Company Information

How to Manage Users

Admins are able to manage users (add/edit/delete) directly from the Callahan Portal.

From the portal homepage navigate to Account > My Company, on the left panel. Then follow the Manage Users link.

Once on this page, the Register a New User link will take you to a form, once completed send the established credentials to your new user.

This is also where you can reset passwords, designate users as admins, deactivate users, and edit their information.

If you’re looking for a more hands-off approach, you can have new users self-register by sharing this link: https://register.callahan.com/ and having them complete the form.

As the admin you can fill out the required fields and add a Title to make sure the user’s profile is accurate. After you create a temporary password, the user can update it through the portal.

As a user you can register yourself and choose your newsletter preferences.

Email Domain

Users can access our tools as long as they are registering with an Approved Email Domain. You can manage the email domains for the Company under Account > My Company; email domains can be separated by a comma.

Changes made to the portal take an overnight sync to take effect.

Update Account Information

Administrators can also keep their institution’s information up to date via their “Account Dashboard.”

This is found by scrolling to the bottom of the Callahan Portal homepage. From here you can ensure your Executive and Vendor relationships are up to date in our database.

This section is also where you’ll find your Account Manager’s details should you have any questions.

You can also verify Suppler and Team information through > Account > My Company as well as updating the Company's Information.

Update Company Logo - Portal

Admins can update the company’s logo by going to Account on the left and selecting My Company. From there you can browse the appropriate files that fit within the logo guidelines.

Once the appropriate image is selected click Save Profile.

Update Company Logo - Peer Suite

To update the Company Logo through Peer Suite, go to the Settings Gear > Upload Custom Logo > Browse

Password Reset

Need to reset your password? You can go to the Callahan Portal and click “Forgot Your Password?”

It will prompt you to add your email address (Usually the email you use at your organization).

Check your email address for the reset link. If you do not receive it within 30 minutes, please reach out to your Callahan Administrator or a member of your Callahan Support Team.

Reminder: Please make sure you

1. Whitelist support@callahan.com.
2. Exclude support@callahan.com from the link protection policy on your spam filter