CU Profiles Access Support

CU Profiles gives credit union leadership teams free access to peer‑based performance insights as part of Callahan & Associates’ commitment to democratizing industry data. With CU Profiles, data is easier to understand, easier to share, and easier to act on.

This guide walks you through setting up your account and resolving common access issues.

If you need help at any point, contact us at support@callahan.com.

Please feel free to reach out to us at Support@callahan.com if you have any questions.

Quick Navigation

How To Register
Resetting Your Password
Common Troubleshooting Questions

Register For A Free CU Profiles account

Visit https://register.callahan.com
Complete the registration form using your credit union email address
Check your inbox for a confirmation email from Callahan
Click the confirmation link to activate your account

Once confirmed, you will have free access to CU Profiles within Peer Suite.

Email Domain Access

To access CU Profiles, you must register using an approved email domain from your credit union. This ensures your account is correctly linked to your institution.

If your credit union’s email domain needs to be updated, contact support@callahan.com.

Resetting Your Password

If you are having trouble logging in, you can reset your password from the Callahan Portal login page.

Visit the Callahan Portal login page
Click 'Forgot Your Password?'

Enter the email address associated with your account.
Check your inbox for a password reset email. Delivery may take up to 30 minutes

If you do not receive your email, check your spam or junk folders.

Common Troubleshooting Questions

Did you not receive your reset or confirmation email?

Check spam or junk folders.
Ask your IT team to whitelist support@callahan.com

Your organization’s security settings may be blocking access. Ask your IT department to whitelist the following URLs:

Stuck in a password loop or unable to access Peer Suite?

Whitelist support@callahan.com
Exclude support@callahan.com / http://*callahan.com from the link protect policy on their spam filter.

How is my access granted?

To access our tools, you’ll need to register using an approved email domain from your credit union. This ensures your account is properly linked to your credit union. If your credit union's email domain needs to be updated, please reach out to us at support@callahan.com.

Need additional help? Contact our team at support@callahan.com