User & League Affiliate Management Guide
Admins are able to manage their Company or League users (add/edit/delete) directly from the Callahan Portal.
Jump to a section to learn more:
Peer Pointer!
Want your credit union users to have Callahan Access?
They can self-register using this link: https://register.callahan.com/!
My Company
From the portal homepage navigate to Account > My Company on the left panel.
Once on this page, the Add/Remove Affiliate link will take you to a form to manage League Affiliates.
This page will allow you to add/remove League Affiliates.
Once on My Company page, the Manage Users link will take you to a form to manage users from your Company.
This is where you can reset passwords, designate users as admins, deactivate users, and edit their information.
If you’re looking for a more hands-off approach, you can have new users self-register by sharing this link: https://register.callahan.com/ and having them complete the form.
As the admin you can fill out the required fields and add a Title to make sure the user’s profile is accurate. After you create a temporary password, the user can update it through the portal.
As a user you can register yourself and choose your newsletter preferences.
My League
From the portal homepage navigate to Account > My League on the left panel.
Once on this page, the Add Credit Union link will take you to a form to manage credit unions in the League.
This form will allow you to add appropriate credit unions to the League.
Back on the My League page you can manage users at the Affiliated credit union or remove the credit union from the League.
Once you click on Manage Users you can reset passwords, designate an admin, deactivate a user, or add a user. Or share this link (https://register.callahan.com/) to allow users to self-register.
Company Information
On the bottom of the My Company page you can see what you currently have to access to in your subscription.
This section is also where you’ll find your Account Manager/Advisor’s details should you have any questions.
Update Company Logo
My Company: Admins can update the company’s logo by going to Account on the left and selecting My Company. From the middle of the page, you can browse the appropriate files that fit within the logo guidelines.
Once the appropriate image is selected click Save Profile.
You can also Upload a Press Release and Add an Event from this page.
My League: Admins can update the League’s logo by going to Account on the left and selecting My League. From the top right of the page, you can browse the appropriate files that fit within the logo guidelines.
Once the appropriate image is selected click Submit.
Troubleshooting Access Issues
Need to reset your password? You can go to the Callahan Portal and click “Forgot Your Password?”
It will prompt you to add your email address (Usually the email you use at your organization).
Check your email address for the reset link. If you do not receive it within 30 minutes, please reach out to your Callahan Administrator or support@callahan.com.
Reminder: Please make sure you:
- Whitelist support@callahan.com.
- Exclude support@callahan.com from the link protection policy on your spam filter.
As these items can interfere with the deliverability of important emails such as password resets.