Peer Express: Quick Start Guide
This guide will walk you through the following steps of the Express level of Peer Suite. Use the below links to jump to section.
Rather watch a video training? Check out this resource instead!
Why Use Express?
The Express level of Peer Suite is great for credit union professionals who:
- Want simplified, streamlined access to comparative performance data.
- Prefer to leverage built-in reports and dashboards with less customization.
- Seek supplemental resources (such as ratio definitions and performance context) to help understand typical key performance indicators in the credit union industry.
- Want to under understand past performance to determine areas to focus on moving forward.
The data available at the Express level is great for benchmarking credit union performance and determining what success looks like for your organization. In other industries, the typical performance indicator for success is the bottom line. Because credit unions are focused on doing what’s right for members, other factors are taken into consideration when defining “success” in our industry.
Whether analyzing data for credit unions within your local market or across the country, being able to access diverse data points will enable you to determine what success really looks like for you, your members, and your organization.
Step 1: Determine WHO you want to compare performance with.
Upon your first log in to Peer Suite your credit union and the appropriate asset-based peer group will be set as your comparison.
- Primary: Indicated in dark blue in your comparison set. Data for this institution will be included in BOTH primary-only and comparative displays.
- Comparison Set: The other credit unions and peer groups you'd like to analyze your Primary against. Peer groups are a set of credit unions that share a common attribute, such as asset size or geography.
Peer Pointer!
Starting at the Premium and Plus levels of Peer Suite you can conduct analysis using banks and using your own hypothetical mergers.
- Add items to your comparison set using the Comparison Set Search.
- Remove them using the "X" in the right side of the institutions "pill."
Peer Pointer!
Explore more how-tos and guides on setting up an impactful comparison set here: "The Who" of your Analysis: Your Comparison Set.
Custom Peer Groups
The Express level of Peer Suite enables you to create custom peer groups to increase the effectiveness of your performance benchmarking.
Access the custom peer group builder via the "Create" dropdown in you top navigation.
Express users can create peer groups using the below criteria filters:
- State level geography
- A curated selection of metrics
- Charter type
- Core processor
- Using an Include/Exclude List
Looking for step-by-step guidance? Check out this guide on creating a criteria based peer group.
Some Peer Group Builder features may not be available at the Express level of Peer Suite. If you have any questions or if you would like to learn how to gain access to these feature reach out to your account manager or email support@callahan.com.
Step 2: Find WHAT you want to know.
Explore the built-in displays available to you in the left navigation.
- CU Performance Reports: Pre-formatted reports for at-a-glance analysis of a credit union's overall health.
- Dashboards: Powerful collections of displays telling a story around a designated topic. Built-in dashboards also contain a ratio definition, performance analysis, and star ranking.
The Express Level of Peer Suite has some limits to it's access. Learn why you might not be able to view a feature here: Why Can't I View This Feature?
Put meaning behind the numbers with our built-in ratio definition, performance analysis text, and star ranking. Check out this guide to learn more about the Three Unique Features of Built-In Dashboards.
Click on the icons below each dashboard display to explore it's unique features.
Display Modifications:
By default, Dashboards show an annual 5-year historical trend based on the most recent data available. You can use the toolbar to change the trend length, add data labels, increase/decrease the number of graphs showing across each row, and more.
Learn about these modifications and more in our Peer Suite's Toolbar & Display Modification Guide.
Step 3: SHARE Your Findings
How to download your findings:
In the top right corner of your canvas, you'll find the default download option. Click the arrow to explore additional options related to your chosen selection.
Note: Additional download options are available at the Premium and Plus levels of Peer Suite.
How to automate your findings:
Select "email" from the "more options" dropdown to schedule an automated report for yourself or a colleague.
Chose to send your chosen report(s) now or reoccurring quarterly, after the full data set drops each quarter.
Want a step by step guide? Explore this How-To on how to send and schedule automated reports.